Privacy Policy
Privacy Policy
DegCom is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Indonesian Personal Data Protection (PDP). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
What is Personal Information and why do we collect it?
We gather information about you both directly from you and from third parties, as well as automatically when you interact with our Site or Functionality.
Information Automatically Collected:
Usage details, such as your browser type, operating system, the web pages you link your wallet to, the site that directed you to us, and general location at the country level.
DegCom does not automatically collect or retain personally identifying data such as your IP address.
Information Collected Directly from You:
You may explore the Site without registering or sharing personal information. However, specific information is gathered from you as outlined below for the purposes listed:
Publicly available information, including your digital asset wallet address and public blockchain data, is used solely to enhance the Functionality and ensure compliance with relevant laws.
Contact details and other information related to your use of the Site or Functionality (if provided) may be collected through customer support interactions or survey responses.
Although not necessary to access the Site or Functionality, you may opt to share your email or Telegram handle to participate in promotional activities or receive updates on product launches.
Your Telegram handle is required to use the DegCom Bot, and this information is stored on our servers.
If you opt to use the email recovery feature via Turnkey, this recovery data is stored on Turnkey’s servers.
Furthermore, if you provide us with personal data of third parties, it is your responsibility to ensure you have obtained all necessary permissions and consents (including explicit consent from the third party). You must also ensure that our use of this data complies with applicable laws and regulations. If the third party withdraws consent, you are required to notify us immediately.
For more on how DegCom uses cookies and tracking technologies, refer to the section titled “Our Use of Cookies and Other Tracking Mechanisms” below.
How We Use the Information We Collect
We utilize the information gathered from you for the following purposes:
1. Enhancing and Developing Our Services: Your data helps us ensure that our Site and Functionality operate as intended. It enables us to understand how users engage with the Site and Functionality, both on an individual and aggregate level, allowing us to make improvements, develop new features, and conduct research. DegCom does not use your IP address for analytics or research purposes.
2. Providing Our Services: We use your information to communicate with you regarding your use of the Site and Functionality, respond to your inquiries, fulfill your orders, and support customer service needs.
3. Offering Personalized Services: Your information allows us to tailor the content and information that we share or display, provide location-based customization, and offer personalized instructions or support. This ensures a more customized and personal experience while using the Site and Functionality.
4. Promoting Our Products and Services: Your data may be used for marketing and promotional activities. For example, we may send you newsletters, special offers, and updates via email, conduct contests or sweepstakes, or reach out to you about products or services that may be of interest. We may also use this information to assist with advertising DegCom’s products on third-party websites.
5. Legal, Security, and Compliance: We may use your information to comply with legal or regulatory requirements, respond to law enforcement or regulatory requests (including from overseas authorities), and to address fraud, security, or technical issues. Your information may also be used to enforce applicable Terms of Use, protect our rights or property, or defend against legal claims.
How We Share the Information We Collect
We may share the information we gather in the following ways:
1. Sharing with Affiliates and Service Providers: We may disclose your information to third-party vendors, contractors, service providers, or agents who perform tasks on our behalf.
2. Consent-Based Sharing: With your consent, we may share your information as outlined at the time of obtaining your consent.
3. Business Transfers: In the event of a merger, acquisition, bankruptcy, or transfer of some or all of our assets, we may share the information collected from you with the relevant counterparties involved in these transactions.
4. Legal Obligations and Investigations: We may share your information in response to legal proceedings, regulatory inquiries, or to protect the safety of individuals. This includes investigating, preventing, or taking action against illegal activities, suspected fraud, or violations of our Terms of Use or other policies. Your information may also be used as evidence in legal or regulatory matters.
5. Aggregated and De-Identified Data: We may share aggregated or anonymized data about users and their activities on our Site or Functionality with third parties or the public for purposes such as marketing, research, or advertising.
6. Protection of Rights: We may share your information when necessary to protect our legal rights, enforce our Terms of Use, or defend ourselves in litigation.
7. No Sale of Personal Information: Except as noted, we will not sell or share your personal information with third parties for their direct marketing purposes without your explicit consent.
8. Use of Cookies and Tracking Mechanisms: We, along with our service providers, use cookies and other tracking technologies to gather information about your interactions with the Site and Functionality. This information may be combined with other data collected from you. Please note that our systems do not currently respond to “do-not-track” browser requests. However, you may disable cookies to limit certain tracking, though this may impair your experience on the Site and Functionality.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Cookies Cookies are alphanumeric files stored on your computer’s hard drive via your web browser for record-keeping purposes. Some help you navigate our Site and Functionality more smoothly, while others streamline the login process or allow us to track your activities. There are two types of cookies: persistent cookies and session cookies.
Persistent Cookies These cookies stay on your device after you close your browser or turn off your computer. We use them to gather aggregate and statistical information on user activity.
Session Cookies Session cookies are temporary and are removed when you close your browser.
Disabling Cookies Most browsers accept cookies by default, but you can modify your settings to block them if you prefer. The Help section of most browser toolbars will guide you on how to block new cookies, receive notifications when a cookie is set, or disable cookies entirely. However, disabling cookies may prevent you from accessing certain parts of our Site or using specific functionality.
Third-Party Analytics We use automated tools like Google Analytics to analyze how users interact with our Site and Functionality. These tools help us improve performance and user experience. The third parties providing these analytics services may use cookies and other tracking technologies, but we do not share your personal data with them.
Third-Party Links Our Site and Functionality may include links to third-party websites. Accessing and using these websites is governed by their privacy policies, not this one. We are not responsible for the data practices of those websites.
Security of Your Personal Information We take commercially reasonable measures to protect your personal information from unauthorized access, misuse, or alteration. However, no security system can guarantee complete protection. It's important that you take steps to secure your passwords and devices. We are not liable for any lost, stolen, or compromised passwords or for unauthorized activities that occur due to compromised passwords.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
DegCom will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
To protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:
DegCom
support@avaxbattle.io
Jakarta, Indonesia
Last updated